StarWarsMMO Dev Tracker

JovethGonzalez

2012-05-16 15:54

General Discussion -> GTN Search Issues [BUG]

Thanks everyone for your responses. I've submitted feedback to our developers and they are currently investigating. I'll be sure to keep you updated. Thank you for your patience, and apologies for any inconvenience.

AmberGreen

2012-05-16 08:35

Imperial Agent -> Cannot Complete Agent Story Line Bug

As several of you have reported, unfortunately, The Star Chamber mission is still unable to be completed for some Imperial Agents. We apologize for the inconvenience. This is a high-priority issue for us, and we are currently working on a fix for an upcoming patch. Thanks very much for your patience!

AmberGreen

2012-05-15 14:32

General Discussion -> Another patch.. another bug...

Hi everyone! We are currently investigating the issue where certain headslot items are causing Ashara's head to disappear. To help us gather information, please post in this thread with the name of any helmets that cause this to occur. Your reports are appreciated!

JovethGonzalez

2012-05-15 13:54

General Discussion -> GTN Search Issues [BUG]

Hi folks, I just wanted to check to see if you are still seeing issues with search as you've outlined above. Please let me know, along with any other specific details that you can share. Thanks!

CourtneyWoods

2012-05-15 11:10

General Discussion -> Join us for the next Weekend Pass

BioWare and LucasArts are happy to announce that this weekend will be another Weekend Pass Free Trial, giving people interested in Star Wa

CourtneyWoods

2012-05-14 15:01

General Discussion -> Winner of a Life-Size Figure of Darth Malgus Selected

In April, BioWare and LucasArts announced a partnership with Sideshow Collectibles to give one lucky fan of Star Wars™: The Old Republic™ a Life-Size figure of the imposing and powerful Darth Malgus. In the weeks that followed, thousands of you entered yourselves for a chance to take Malgus home, and now that the contest has come to a close, a winner has been chosen!

Read More

AmberGreen

2012-05-12 18:26

General Discussion -> Warzones Not Popping - Hidden Beks Server

We will soon be performing a brief server restart on the Hidden Beks server to resolve the issues with Warzones. We'll post in this thread as soon as the server is available again. Thanks for your patience!

EricMusco

2012-05-12 16:08

General Discussion -> Warzones Not Popping - Hidden Beks Server

We are currently investigating an issue which is causing Warzones to not pop on the Hidden Beks server. Keep your eyes on this thread as we will keep you updated here. Thanks!

Update 5:40 PM CDT - We are still investigating the issue. We hope to have a resolution soon.

Update 6:30 PM CDT - Thank you for your continued patience as we work to fix the issue!

Update 7:28 PM CDT - We will soon be performing a brief server restart on the Hidden Beks server to resolve the issues with Warzones. We'll post in this thread as soon as the server is available again. Thanks for your patience!

Update 8:00 PM CDT - The Hidden Becks server is now available for play!

JovethGonzalez

2012-05-11 17:05

General Discussion -> Community Q&A – May 11th, 2012 Blog Discussion

Quote: Originally Posted by Allyhoo

I'm disappointed there will be no Q&A next week...I also couldn't tell from the post if the switch to once every two-weeks is permanent or just for this next time. I hope it isn't permanent

The reason (as stated in the blog) is so that we don't end up with a Q&A with the same questions asked over and over and the same responses from the devs about features coming soon. We've taken your feedback and we wanted to be able to choose new questions that result in in-depth answers from our developers. This way, we can accumulate questions for two weeks and choose from there.

We'll definitely monitor community reaction to this and then decide from there if we want to continue to do weekly or bi-weekly Q&As.

JovethGonzalez

2012-05-11 17:02

General Discussion -> Community Q&A – May 11th, 2012 Blog Discussion

Quote:

Originally Posted by Lord_Karsk

And nothing on dead servers etc. Keep ignoring reality bw...

We actually addressed server issues in a previous Q&A and will have more information on character transfers very soon.

AllisonBerryman

2012-05-11 14:00

General Discussion -> Does PTS get the live patches?

Quote:

Originally Posted by grezgorz

Two significant UI bugs I reported when 1.2 was on the PTS were received and the tickets closed, but the bugs remain in game. Should I re-submit those reports expecting different results?

If you report a bug in-game and the ticket is closed, it doesn't indicate that we've decided to ignore the bug report (and, of course, it doesn't mean we think the bug is invalid or fixed either), even if it has been some time and the bug persists. We review bug reports and pass issues along into our internal system for tracking. Once it's there, it's prioritized like other bugs, which means that it could be some time before a fix gets out to live servers. We address bugs as fast as we're able, but some fixes that may appear to be simple can be more involved than they would seem. That doesn't mean we don't address them, just that we want to address them as we're confidently able to do so.

One thing that we know prohibits some players from testing effectively on PTS right now is that we do not currently have an option to copy your character to public test. This is an option we do want to make available to facilitate testing, and though I can't speak to future changes to testing plans specifically, we're happy to see feedback from people who want to test.

JovethGonzalez

2012-05-11 12:38

General Discussion -> [Servers are online] Scheduled Maintenance: May 15th, 2012

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for four hours on Tuesday, May 15th , 2012 from 2AM CDT (12AM PDT/3AM EDT/8 AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST). All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended.

This weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Scheduled Maintenance

Date: Tuesday, May 15th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8 AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST).

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

JovethGonzalez

2012-05-11 12:34

General Discussion -> Official Q&A Thread for May 25th, 2012 Q&A Blog Post

Hello and welcome to the official Q&A thread for questions to be answered for the May 25th, 2012 Q&A blog post.

As a reminder, we’ll be starting up a Q&A blog series in which we will select ten questions from the community and post answers to them on Fridays. We’ll have the next set of answers in two weeks on May 25th, 2012, but before that, we need your questions!

For the next Q&A, we will be focusing on questions regarding Game Update 1.3, so please keep your questions limited to that topic.

Please use this thread to ask your question (one per community member, so make it count!). On May 22nd, 2012 at 2PM CDT (8PM BST/9PM CEST/5AM AEST), we will close this thread, select ten questions, and get answers to them for May 25th's blog post.

In order to increase the chances of having your specific question answered and to help us keep the thread manageable, here are some guidelines on asking questions:

Keep your question relatively short. Background details are welcome, but don’t go overboard.
Please actually ask a question. We want to hear constructive feedback elsewhere in the Forums.
Use common sense – we cannot answer everything, especially on far-reaching content.
This should go without saying, but be respectful.
Limit yourself to one question in this thread, please. You can always ask another question next week!
And finally, as a reminder, this is not a discussion thread. Do not comment about what somebody else has posted.

As development plans are always subject to change, questions about future features will often get vague answers which can be repetitive and sometimes annoying. With that in mind, the development team is more interested in questions about current in-game features or systems, or questions about why development decisions were made. You’re still welcome to ask questions about future features and we’ll continue to answer them where appropriate – just expect the occasional ‘soon.’

Any other posts apart from questions in the thread will be removed.

With that being said, please ask away!

AllisonBerryman

2012-05-11 10:26

General Discussion -> Does PTS get the live patches?

Quote: Originally Posted by Holden_Dissent

I'm just guessing that they do internal testing on mini patches.

We test all of our patches internally before they reach the live servers and always work to catch issues before they go out. We know it can be frustrating when an issue does reach the live servers (like the Matrix Cube issue this week), but testing is an important part of our process - as is correcting issues as quickly as we can if they do reach live servers. We're always working on improving our testing process (internally and on the PTS) and we're happy to hear constructive feedback about it!

AllisonBerryman

2012-05-11 09:21

General Discussion -> Does PTS get the live patches?

At this time, we are not using the PTS to test patches deployed during weekly maintenance, but we will continue to use it to test the larger updates (such as the upcoming 1.3 update). When we update the PTS, it is very useful for us to have players submit bug reports in-game and on the forums (which will open up when we deploy) on that server. In the meantime, if you encounter a bug in the game on the live servers, we encourage you to submit it - the developers do receive these bugs and your reports help!

DavidHunt

2012-05-10 10:36

Crew Skills -> Augment slot on all gear 1.3

Quote: Originally Posted by Sithhelmet

1. Are players the only way to obtain these kits?

Yes.

Quote: Originally Posted by Sithhelmet

2. What items will be RE'able to get the materials to make the kits?

Crafted gear.

Quote: Originally Posted by Sithhelmet

3. Where will the schematic for the augment kit be obtained?

From a Crew Skill trainer.

Quote: Originally Posted by Ancaglon

This will work very nicely if the augment kits are level-tiered.

Augment kits are tiered.

Quote: Originally Posted by SpatterJack

I imagine that the materials needed for building the Enhancement kits will be randomly dropped in small quantities as a by-product of the RE process, in addition to the "standard material refund" from RE'ing.

Not quite. Augment material drops from reverse engineering are not random. They are, however, in addition to the standard return you see now.

Quote: Originally Posted by Screaming_Ziva

How many items are we going to have to RE to get enough mats for one augment kit? 5? 10? 20?

It's currently set to 10, so that's what you can expect to see when it first hits Public Test. As with anything that's not live, this is subject to change.

I expect that many people will not use those 10 crafts on the item they want. Instead, they'll make one copy of the item, then if it does not crit they'll make 10 cheap items that fall into the same range and provide the necessary component.

DavidHunt

2012-05-09 12:10

Crew Skills -> Augment slot on all gear 1.3

Quote: Originally Posted by Kosef

So...what will be the point of crafters now. Why allow any and everyone to just use an augment table to get augment slot. They could have simply allowed crafters to create an augment kit, that could be traded/sold, that a player could then in turn take to a augment table and use...but no.

Adding an augment to an item through the augment table will require an augment kit and credits. The kits can be traded and are created by crafters. RE'ing crafted items gives you the materials required to create augment kits.

AllisonBerryman

2012-05-09 11:28

General Discussion -> What happened to the fix for lost Matrix cubes?

We know this issue is important to many of our players and will get updated information about the maintenance to address the issue very soon (we're working on getting the updated time right now). Thanks for your patience in the meantime!

DavidBass

2012-05-09 09:55

General Discussion -> Star Wars: The Old Republic Official Podcast Episode I

Quote: Originally Posted by LtGeneralGezlin

Great to hear this podcast. Was a little disappointed to hear you won't be going to RTX this year. I would figure that you would, considering both Bioware and Rooster Teeth are in Austin, and members of the TOR team have been on the RT podcast.

The events I mentioned on the podcast are just the ones we've committed to so far. We're still looking into returning to RTX, especially since it's right next door to us. At the very least, I'll be there on my own. Come say hi! I'll bring Taun Fawn codes!

DavidBass

2012-05-09 08:42

Bounty Hunter -> Bio nerfed tracer lock during the last down time.

I think there might be some confusion here between two different abilities/skills, so let me attempt to clarify, and if you still believe it's not working this way, I'll have someone from the Combat team take a look.

The Tracer Missile ability stacks a debuff on your target. Without the skill "Light 'Em Up", it takes 5 shots to build the stack to 5. With the skill, it takes 3 shots (as each shot now grants 2 stacks). I just logged in to check, and it still does work this way.
The skill "Tracer Lock" grants a buff on yourself, increasing the damage your next Rail Shot will do. This is not affected by "Light 'Em Up," and I don't believe it ever has been.

Can you please look at both your buff and your target's debuff and confirm this is working the way it should be? The debuff should stack twice as fast as the buff, neither of which have been changed. If you guys have more questions, let me know and I'll get someone to take a look.

Thanks!

APeckenpaugh

2012-05-08 20:48

Mercenary -> Arsenal talent Barrage doesn't work

Quote: Originally Posted by acnoj

So point 3 is why my Unload damage seemed to come out too low, I expected Barrage to incrase damage by 25% but the way it stacks with Riddle means it's really 18.8%.

I haven't checked your math, but your logic is correct. In the current game, the way our math works is that multiplicative mods are summed in their entirety and then applied, such that if you received a 33% damage bonus to Unload, and then received a 25% damage bonus to Unload, you'd receive a [1+0.33+0.25=1.58] damage increase to Unload, NOT a [(1+0.33)*1.25=1.66] damage increase to Unload.

AllisonBerryman

2012-05-08 14:22

Crew Skills -> still cant RE all orange crafted gear!

As some of you have mentioned, endgame crafted Custom items (like Campaign and Black Hole gear) CAN be reverse engineered. Non-endgame crafted Custom items and social gear cannot be reverse engineered at this time - sorry again for the confusion; we'll make sure the patch note reflects this. We do still plan on allowing non-endgame crafted items to be reverse engineered in the future.

EricMusco

2012-05-08 14:17

General Discussion -> Star Wars: The Old Republic Official Podcast Episode I

Hello everyone! My name is Eric Musco and I, along with Brooks Guthrie are happy to bring you episode one of the official Star Wars™: The Old Republic™ podcast, “Rocket Boots”. You can listen by using the embedded player, by downloading and listening on your preferred MP3 player, or check it out on our YouTube channel.

In this episode, we sit down with Daniel Erickson and Damion Schubert to talk about what we saw in Game Update 1.2 and what we can expect as we look forward to Game Update 1.3. Also, David Bass stops by to tell us about how things went at PAX East and share some of our convention plans for the rest of the year. If you have any questions or comments about the show, feel free to let us know in this forum thread.

Thanks for listening!

Read more.

AmberGreen

2012-05-08 14:03

Jedi Consular -> Lars Beddag quest bugged?

Hello everyone! This mission was fixed with Patch 1.2.3. It was not individually noted but was fixed with a few others and noted as:

"Implemented changes to ensure that mission encounters reset (and related enemies respawn) correctly. A small number of missions had encounters that did not properly reset."

Thanks for your reports. Have fun out there! o/''o

JovethGonzalez

2012-05-08 13:24

General Discussion -> Official Q&A Thread for May 11th, 2012 Q&A Blog Post

Thanks for your questions everyone! We are now locking this thread in order to select questions for our developers. Be sure to check the Q&A blog on Friday to see if your question was answered by one of them!

AllisonBerryman

2012-05-08 13:11

Crew Skills -> still cant RE all orange crafted gear!

We have some more details about this patch note - this change made more Custom (orange) items available for reverse engineering, but it currently does not include crafted Custom items. We will be adding the ability to reverse engineer crafted Custom items in the future, but that functionality was not included in this change. Sorry for the confusion; we're updating the patch note right now.

JovethGonzalez

2012-05-08 13:10

General Discussion -> GTN Search Issues [BUG]

Hi folks, as an update to my previous post, you should see some improvements after last night's patch (1.2.3). Specifically, these changes were made:

Galactic Trade Network

An issue that prevented some item category searches from functioning unless an item name or price range was also specified has been corrected.
The default value for the Rarity field is now Standard instead of Any. This allows players to search for most items without requiring that they select an option in the Rarity field.

We hope that this alleviates some of the issues that you've been facing as we continue to improve the GTN experience.

DavidHunt

2012-05-08 12:16

Crew Skills -> Crafting Orange gear augmented......

Quote: Originally Posted by spacefiddle

Even assuming some exaggeration, i'm starting to think 5% is a high estimate

For information on critical success chance, please see the recent Community Q&A:
http://www.swtor.com/blog/community-qa-april-27th-2012

Quote:

DarthTexas: Can you give some insight to the numbers behind crafting? What is the baseline crit chance for crafting? How does companion affection affect crit chance? Exactly how much of a boost is +1 or +5 critical chance in crafting? Having the Reverse Engineer % chance is a nice step in removing some of the unknowns in crafting; now we just need the numbers on the creation side to be less ambiguous.

Patrick Malott (Systems Designer): The baseline crit chance for crafting is dependent on the difficulty of the crafting action relative to your current crafting skill level. The difficulty is color coded in the crafting GUI.

Orange Difficulty: 10%

Yellow, Green, and Gray Difficulty: 15%

Companion Affection scales Crew Skill chance up to +5% at maximum affection.

A Companion Trait critical chance bonus of +1 or +5 is a percentage. Example: The Imperial Agent companion character Kaliyo grants a +2 bonus to Underworld Trading Critical. This is +2% bonus.

Using Kaliyo at maximum affection as an example, if she ran a green difficulty Underworld Trading mission for you, she would have a 22% chance to score a mission critical success.

While the Kaliyo example uses a mission, crafting and missions use the same setup. It's worth noting that crit chance is not on a per item basis - orange gear has the same crit chance as everything else. In 1.3, the introduction of Augment Tables should help counteract a string of bad luck on crafting crits.

AlysonBridge

2012-05-08 11:23

General Discussion -> Maintenance: May 10th, 2012 COMPLETED

We will be performing an unscheduled maintenance this Thursday, May 10th, 2012. Patch notes will be made available shortly after the servers come back up.

The servers will be down for four hours on Thursday, May 10th, 2012 from 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST). All game servers will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended.

Maintenance

Date: Thursday, May 10th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST).

All game servers will be offline during this period. This game maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

DavidBass

2012-05-08 10:53

PvP -> New Warzone Daily Mission

This was indeed a change that was missed in the patch notes. We apologize for this and are working to add it in shortly.

With this change, daily Warzone missions now require "6 played matches," however any win in a Warzone counts as 2 "played matches". This still provides a solid incentive for you to win, but also allows players who lose matches to progress their daily mission by participating.

ChrisCollins

2012-05-08 08:58

General Discussion -> Matrix Cubes

Hi everyone,

I just wanted to give you an update regarding what happened and to let you know what our next steps are regarding the Matrix Cubes.

After last night's patch, players reported that Matrix Cubes had disappeared from their inventories. This was an unintended consequence of a behind-the-scenes change to how mission items work. You may have also noticed some mission items missing if you were in the middle of certain missions as well.

The team has been working on a fix since this was first reported, and we hope to get it out to you as quickly as possible. In the meantime, we ask that you hold off on contacting Customer Service at this time. Our goal is to restore the items to you as part of a new patch, without needing any manual intervention from Customer Service.

We very much appreciate your patience today as we work to resolve this issue. Once we have more information regarding the timing of the patch, we'll let you know.

ChrisCollins

2012-05-08 05:30

General Discussion -> Matrix Cubes

We have identified that loading into a new area while having a Matrix Cube equipped can cause the item to disappear.

We recommend that you refrain from equipping a Matrix Cube until further notice.

ChrisCollins

2012-05-08 04:35

General Discussion -> Matrix Cubes

We are currently investigating reports from players regarding missing Matrix Cubes.

We will update this thread once we have more information.

AmberGreen

2012-05-07 21:24

General Discussion -> Lord Ieldis Server: Warzone Queuing Issues

We are currently investigating the issues preventing players from queuing for PvP Warzones on the Lord Ieldis server. We apologize for the inconvenience and appreciate your patience while we research a solution.

AllisonBerryman

2012-05-07 14:41

General Discussion -> (New Content Patch) Allies -- 1.3 announced ?

Regarding 1.3, there isn't a "guild alliances" features slated for that update. 1.3 will introduce more new features (like the Group Finder) to the game, though! We encourage you to check out SWTOR.com and our community blog for more news about 1.3 as it becomes available!

AllisonBerryman

2012-05-07 14:27

General Discussion -> Subs down 25%

Quote: Originally Posted by Gaje

so whats these 2 new expansions that it mentions

1.3 and 1.4 or 2 new expansions ?

This is referring to content patches (like 1.2 and 1.3), not to "expansions" (which most people think of as a boxed product).

AllisonBerryman

2012-05-07 13:45

Flashpoints, Operations, and Heroic Missions -> Nightmare pilgrim despawns permenantly?

Everyone, thank you for the reports of this issue. I can confirm that we have a fix coming for this (being unable to summon the Nightmare Pilgrim in some circumstances) very soon. We apologize for the inconvenience!

AllisonBerryman

2012-05-07 13:26

General Discussion -> Every patch brings more bugs than fixes.

Hello everyone - we do have a fix for the issue with taking cover while moving that will be deployed very soon.

We know that encountering bugs can be frustrating and appreciate your report. If you do encounter a bug, we encourage you to file an in-game bug report, which will be forwarded on to the correct teams. If you're having technical issues, you may also contact support to get help with troubleshooting any known issues.

AllisonBerryman

2012-05-07 11:39

General Discussion -> DEVS - Shows us that you hear us.

Everyone - we're always reading the forums and gathering your feedback on issues that are important to you. Though we can't respond immediately to every issue (and sometimes it does take some time before we have information on a topic), we're always escalating new bugs or problems and working on getting responses to the topics that are important to you.

We strongly encourage you to keep an eye on the dev tracker and to make sure that you're always reading our community blog to keep on top of our latest communications. Don't forget to ask any question you have in our weekly Q&A as well - again, though we can't always answer every question, we're always reading your feedback and working on getting more information for you.

AllisonBerryman

2012-05-07 11:30

General Discussion -> TORWARS has an interesting piece.

We definitely want the forums to be a welcoming place for people to discuss the game, but we also understand that people do have lots of feedback that they want to share with us, and that some of that feedback is going to be negative. We do work to encourage constructive criticism (and often close threads that are not constructive), but we also don't want to close everything that says something negative. We're always reading the forums and gathering feedback to pass along. All constructive feedback and discussion does have a place here, and we hope that everyone in the community can respect others' opinions - even if they differ from your own.

Our Community Representatives work hard to help keep the forums clean and to keep threads and posts within the rules, but it is very, very helpful if community members use the "flag" feature to report anything that breaks the rules. This brings it to our attention quickly so the Community Representatives can address it. If someone is breaking the rules, we encourage you to flag the post and move on, and we'll take care of it! Just flagging and not responding in kind helps keep flaming and other unconstructive posts off the forums.

AmberGreen

2012-05-07 10:49

General Discussion -> Server Unavailable: Canderous Ordo

**UPDATE: The "Canderous Ordo" server is now available! Thank you for your patience.**

We are currently investigating issues that have caused the “Canderous Ordo” server to become unavailable, and there is currently no ETA for when the server will be available again.

We will update this thread with new information as it becomes available. To check the status of your server, please visit the Server Status Page.

CourtneyWoods

2012-05-04 13:57

General Discussion -> Scheduled Maintenance: May 8th, 2012

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for four hours on Tuesday, May 8th , 2012 from 2AM CDT (12AM PDT/3AM EDT/8 AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST). All game servers will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended.

This weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Scheduled Maintenance

Date: Tuesday, May 8th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8 AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST).

All game servers will be offline during this period. This maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

CourtneyWoods

2012-05-04 12:59

General Discussion -> Star Wars: The Old Republic The Return of Fan Friday

In celebration of “May the 4th be with you” we’ve decided to create a special Fan Friday. For Star Wars™ Day, we are highlighting some of the most creative and talented members of our community by showcasing them in our Community Blog!

This week we have a community member spotlight, new forum emoticons, and to begin with, some amazing fan art.

Read More

JovethGonzalez

2012-05-03 13:05

General Discussion -> Official Q&A Thread for May 11th, 2012 Q&A Blog Post

Hello and welcome to the official Q&A thread for questions to be answered for the May 11th, 2012 Q&A blog post.

As a reminder, we’ll be starting up a weekly Q&A blog series in which we will select ten questions from the community and post answers to them every Friday. We’ll have the next set of answers next week on May 11th, 2012, but before that, we need your questions!

Please use this thread to ask your question (one per community member, so make it count!). On Tuesday at 2PM CDT (8PM BST/9PM CEST/5AM AEST), we will close this thread, select ten questions, and get answers to them for Friday’s blog post.

In order to increase the chances of having your specific question answered and to help us keep the thread manageable, here are some guidelines on asking questions:

Keep your question relatively short. Background details are welcome, but don’t go overboard.
Please actually ask a question. We want to hear constructive feedback elsewhere in the Forums.
Use common sense – we cannot answer everything, especially on far-reaching content.
This should go without saying, but be respectful.
Limit yourself to one question in this thread, please. You can always ask another question next week!
And finally, as a reminder, this is not a discussion thread. Do not comment about what somebody else has posted.

AmberGreen

2012-05-02 15:13

General Discussion -> UI Feature Feedback Request

Hello everyone. Now that you’ve been able to use the UI Customization features implemented with Game Update 1.2, the developers would like to request your feedback. In this thread, please post to let us know what UI features or functions you would like to see implemented in the future.

We are already working on a few areas based on your feedback, such as additional hotbars and more customizable buff bars. While we do not have an estimate for when these features will be implemented, we are hoping that more great ideas will come from you!

Thanks in advance for your thoughts. We’re looking forward to seeing your suggestions.

JovethGonzalez

2012-05-02 14:28

General Discussion -> GTN Search Issues [BUG]

Hi everyone, we've sent this up for investigation and it looks like we are going to have something to improve this experience in an upcoming patch. Thank you for your reports and for your patience.

APeckenpaugh

2012-05-02 13:30

Bounty Hunter -> Proof that Tracer Missile and Heat Seekers are broken

Quote:

Originally Posted by Phasewalker

As of late I've been reading a lot of post on the forums on how the Devs. just wrecked Merc Bounty Hunters and to all those non believers out there its true. I ran some testing on the Arsenal spec'ed dps using the operation lvl testing dummy on the Imperial fleet here are the numbers as proof

Hi Phasewalker. I wanted to drop in to tell you that these abilities aren't broken. Considering your small sample size, your numbers are actually quite accurate.

I'll go step by step as to why that's the case, but if you're a TLDR kind of reader: operation training dummies have armor that gives them 35% kinetic and energy DR.

Quote:

Originally Posted by Phasewalker

(Tracer Missile) tool tip indicates its dmg is between 1736-1872 kenetic damage i logged 17 stacked armor debuff " which is 20%" average hit normal hit 1410.705. As you can see the damage is way off by the way this is with High Velocity Cylinder on which grants a 35% armor penetration automatically

The tooltip says that on average you deal 1804 kinetic damage with Tracer Missile, and you found that on average, your Tracer Missile inflicts 1410 kinetic damage. You include that this is with 5 stacks of Heat Signatures and with High Velocity Gas Cylinder running.

In this test, you ignore 55% of the target's armor rating. 20% from Heat Sigs + 35% from your Cylinder.

Operations training dummies have 5814 armor rating (not visible to you), which translates through our armor formula to about 35% DR. With your setup, you cut that armor rating down by 55%, effectively turning it into 2616 armor rating. [5814 * 0.45 = 2616] 2616 armor rating translates through our armor formula to 19.5% DR.

Therefore, an average Tracer Missile would deal 1804 kinetic damage, and a target with 19.5% DR would take 1452 kinetic damage. [1804 * 0.805 = 1452] This is only 3% different than the 1410 you reported, which given your small sample size is well within expectations.

Quote:

Originally Posted by Phasewalker

On too (Heat Seeker Missile) which is also bugged tool tip indicates 2126-2263 kinetic damage and is supposed to receive a 4% damage bonus for each stack of tracer missile which goes up too 5, so you should receive a 20% armor reduction and a 20% damage increase to Heat Seekers Damage. Get ready to be "surprised" fully stacked with high velocity cylinder on normal hits average 2145.25 laughable uh.

The same methodology above applies to your Heatseeker Missiles. The tooltip says they deal an average of 2194 kinetic damage. Since the target has 5 Heat Signatures, that HSM deals 2632 kinetic damage. [2194 * 1.2 = 2632] Cutting through the same 55% armor rating as before, the target still has 19.5% DR, meaning that on average, your HSM inflicts 2119 kinetic damage. [2632 * 0.805 = 2119] This is only 1% different than the 2145 you reported, which given your small sample size is well within expectations.

Quote:

Originally Posted by Phasewalker

with High Velocity Cylinder on which grants a 35% armor penetration automatically which is not calculated in bonus dmg in any way in the tool tip

All tooltips in the game show damage dealt, not damage inflicted after armor. Our tooltips do not show you the damage the ability will inflict after the target's armor.

I hope this clears things up for you guys. To the best of my knowledge, these abilities are still working as intended.

StephenReid

2012-05-02 12:33

General Discussion -> Feedback request from James Ohlen - potential future planets

Hello everyone! James Ohlen, Game Director for Star Wars: The Old Republic, is looking for your feedback on the game's development once again. This week he's looking out to the stars... and the planets of the Star Wars universe.

James takes feedback directly via his Twitter account (@JamesOhlen), but if you're not on Twitter, his question is below and you can give your feedback here which will be passed on to him.

As always, we ask you to limit your feedback to the question at hand and keep your feedback constructive as well as on-topic!

Here is James' question for this week:

"What planet in the Star Wars universe do you want to see in Star Wars: The Old Republic that is not currently in the game?"

You can name any planet you like, but remember, planets in The Old Republic can be fully explorable (like Coruscant, Tatooine, Hoth etc) and/or destinations that are seen as part of a Flashpoint or Operation (like Taral V, Denova, Kaon, etc).

As a reminder, you can follow James on Twitter @JamesOhlen. You can also follow our main account @SWTOR.

AllisonBerryman

2012-05-02 10:38

General Discussion -> Bio/EA Please clarify the policy for using 3rd party combat parcers

Quote: Originally Posted by schnopsnosn

Funny thing.
Our MT just got a one week ban for "using 3rd-party-programs" while he's only using the MOX parser.

As we mentioned before - if anyone feels they have been banned in error, we strongly encourage that individual to contact Customer Service. The only way we can assist if someone feels they have had an action taken against them in error is if they contact us directly.

AllisonBerryman

2012-05-01 14:59

General Discussion -> Bio/EA Please clarify the policy for using 3rd party combat parcers

We’ve asked our Terms of Service department, and we can confirm it is not part of our policy to ban players for using combat log parsers. If anyone feels like an action has been taken against their account in error, we strongly encourage you to contact support (http://www.swtor.com/support/form) with details. Please keep in mind that we do monitor for anything that violates the Terms of Service (speedhacking, botting, or any other third-party software that interacts with the client to result in unintended behavior). We also encourage people to be very careful about downloading and using any third-party software – remember to take the safety of your computer seriously!

AllisonBerryman

2012-05-01 14:54

General Discussion -> Patch Notes reading "X changed to Y #/credits/damage/etc." You aren't fooling anyone.

Quote: Originally Posted by ArmoredJuneBug

I not only agree with the OP but would ideally like to see every minuscule detail added to the patch notes, including minor typo fixes in bonus missions or whatever.

We do our best to find a balance between giving players detailed information and condensing notes that have less impact on players to make the notes more readable overall. We always want to note (in detail) changes to mechanics, fixes to issues that could prevent progression on missions, new options, and fixes to high-visibility problems (like things on our known issues list), but we do tend to condense notes about typos, minor art changes (like fixes to seams in terrain), and other minor changes into broader notes. You can see good examples of this in the 1.2 notes with the general notes about cinematics polish and other similar notes.

JovethGonzalez

2012-05-01 13:45

Gunslinger -> Cover Issues - Post 1.2.2

Hi folks, thanks for reporting this. We've confirmed and added this to our list of Known Issues and we are now working on a fix for an upcoming patch. Apologies for the inconvenience and thank you for your patience.

AllisonBerryman

2012-05-01 11:54

General Discussion -> Patch Notes reading "X changed to Y #/credits/damage/etc." You aren't fooling anyone.

Thanks for the response! I'll see if I can get more specific information about the note. We'll also continue working to make sure our notes are as detailed as we can make them - we may not be able to provide all details for every note, but it's our goal to make sure they're clear and informative!

edit: I inquired about this note, and it appears this was a bugfix and that this particular mission was not granting commendations as intended!

AllisonBerryman

2012-05-01 11:37

General Discussion -> Patch Notes reading "X changed to Y #/credits/damage/etc." You aren't fooling anyone.

Is there a particular note you'd like more information about? We do want to include specific information about increases and reductions where possible (you'll notice many notes with "reduced x by y (down from z)" ), but some notes may not have as detailed information as others. We'll continue working to make sure notes are as detailed as possible - we know the information is important!

AllisonBerryman

2012-05-01 11:31

General Discussion -> So BW is hearing us loud and clear about the models of armor?

Hey folks - just to make sure everyone concerned about this topic has seen our Q&A comments on it, here's what we said in the March 30th Community Q&A:

Quote:

Players have expressed some dissatisfaction with endgame armor sets – can you comment on your plans for future endgame appearances?

Daniel Erickson: We have heard the community loud and clear when it comes to armor sets. What we’ve heard the players say is, “I don’t care how high level I get, I still want my core sets to look and feel like Star Wars and like my class - cooler but not crazy. Keep the crazy to optional gear.” I will warn that creating new armor is a part of our game with long lead times so it will take a set or so before players see a strong shift in direction but we’re already working on some stuff I love and I think players will too.

It's important to note the last bit about new armor sets having long lead times (meaning it may take a bit before you notice a change in direction), but we've definitely heard player feedback on this!

JovethGonzalez

2012-04-30 17:02

Flashpoints, Operations, and Heroic Missions -> Hardmode Denova Last Boss - Bug?

Hi everyone,

The latest update on this is that our developers have found a fix which should resolve the issue. It will be implemented soon in an upcoming patch.

Thank you for your patience with this.

APeckenpaugh

2012-04-30 08:45

Mercenary -> Arsenal talent Barrage doesn't work

Hey guys, I'm not seeing this internally, but after looking at the script, I did notice that the Barrage buff is removed prematurely when you are NOT dual wielding.

In other words, as long as you're dual wielding, Barrage is working as intended. If you are only wielding a single blaster, it does appear that Barrage ends prematurely. So keep both blasters handy for maximum effectiveness!

Just in case you're single-wielding though, we've fixed this bug for a future patch. Thanks for reports.

CharlesBoyd

2012-04-29 11:24

Trooper -> Shutting Catboy down

Quote: Originally Posted by Harukaze

I submitted a bug report as I was instructed here, and was told by the CSR that Jorgan is working as intended and that, in short, there's no stopping Jorgan once he falls in love.

It sounds like there are two separate issues at work here. Please correct me if I'm misinterpreting!

1) Your character entered the romance "path" with Jorgan, but you didn't intend for that to happen. This should not have been possible without picking Player options marked with [Flirt], specifically:

Spoiler

If you did not pick any of those options, and still ended up in a romance with Jorgan, then it's a bug.

2) Once your character was on the romance path, it was not possible to "break up" with Jorgan. I believe this is currently working as intended. That said, we've definitely seen all the feedback on the matter and are discussing possible changes to the system for the future, but I don't think we're ready to talk about any of those potential changes in detail as yet. As mentioned, please don't hesitate to post your own feelings on the matter in the suggestion box to add to the feedback!

If #1 occurred, please resubmit the issue and only mention that aspect of it, in order to clarify what needs to be investigated. And, again, I'm very sorry for all the trouble this has caused for you.

StephenReid

2012-04-27 17:05

General Discussion -> APAC character transfer - now complete

Hey everyone, I'm pleased to announce that the manual APAC character transfer process is now complete. Many, many thousands of eligible characters were transferred, allowing many more players in the Asia-Pacific region access to servers with lower latency. To all of you with transferred characters, we hope you enjoy your new 'home'.

This marks the end of our first stage of character transfers. Now our focus turns to a more robust, automated and larger scale character transfer service, which is currently in active development within the studio. More details were given in an answer in today's Community Q&A, but I'll quote Dallas Dickinson here:

"We will be rolling out our Character Transfer Service in early summer. First we'll have some targeted free transfers from/to specific servers, but that will be followed with a broader system where you can either take advantage of free promotional transfers to specific servers or paid transfers to the server of your choice."

A few final notes on the APAC transfers:

Renaming issues? Please contact Customer Service

We know as part of the character transfer process if you had placeholder characters, it could be tricky to rename them. We're working to improve that for the future, but for now if you need to rename a transferred character you can contact Customer Service and ask for their assistance. Please bear in mind they're dealing with a number of requests right now, but will get to your request as soon as possible.

Live in the Asia Pacific region but didn't get transferred?

We appreciate that some players didn't get a chance to take part in the Asia-Pacific transfer process. While in the future all players will be able to take advantage of our character transfer system, for now, Customer Service is able to help with select transfers for those who would benefit from the lower latency gained from playing on an Asia Pacific server.

There are specific requirements that must be met for these requests, as follows:

• The country of residence on your account must be listed as Australia, New Zealand, Hong Kong, Singapore or another appropriate Asia Pacific country. You must also reside in that country.
• You must have already redeemed your product code for Star Wars: The Old Republic.
• You must have an active account, by setting up a recurring subscription or applying a Game Time Code.
• Only level 10 or above characters are eligible for transfer.
• Characters created after February 28th on an EU or US server are not eligible for transfer.

Getting characters transferred via Customer Service is a manual process with checks included. Please do not expect a transfer to complete quickly. However, if you are qualified, Customer Service will be happy to help you.

JovethGonzalez

2012-04-27 16:16

General Discussion -> Community Q&A – April 27th 2012 Blog Discussion

Quote:

Originally Posted by Voren_Kurn

Sooo the listing of "Field Respec" in the Legacy menu (under the "Coming in 1.3 section" )is something other than duel spec? Or should that legacy page be titled something else bioware?

Field Respec is not the same as dual spec.

StephenReid

2012-04-27 15:44

General Discussion -> Community Q&A – April 27th 2012 Blog Discussion

Quote:

Originally Posted by Yasu

So wait, if I want to transfer from a dead server to another dead server I can do it for free, but if I want to transfer to a server where there are people playing I have to pay? Is that it?

No, that's not it.

As we said, we'll have more details to share closer to launch. Between Group Finder and a Character Transfer Service, our plans are designed to allow more players to play together more often.

JovethGonzalez

2012-04-27 15:18

General Discussion -> Community Relations

Quote:

Originally Posted by Gaje

...but i do expect to see the community relations team take some issues to the Dev team...

This is what we do on a daily basis here in the office. Our community representatives give us daily reports on top issues and we investigate them and bring them up to our development team. When we have a solution or some information to post, we make sure to update any major forum threads related to the issue.

Quote:

Originally Posted by Gaje

There is very little info about whats coming up in game other then vague oh XYZ feature may be 1.3 1.4 or 1.million that's in 2014

I suggest checking out our patch notes, community blog, news site, weekly Q&As, Weekly Dev Track Summary Blogs, Weekly Patch Notes Updates, and of course, here in General Discussion, to name a few places.

Of course, our general policy is to not talk in detail about specific features until we are 100% sure that it is on its way. You can imagine what would happen if we gave a specific date, months in advance, only to come up against an unforeseen obstacle that causes us to delay a particular feature. This is why you'll see many replies by us and our developers that simply say "soon".

Quote:

Originally Posted by Gaje

My point is Bioware, get on the boards/twitter/facebook wherever you decide and start interacting with your player base, if it doesn't fix anything it shows your interested in what players views are, communicate where the game is going, after all its something we are all invested in.

We have a dedicated social media team monitoring our official Facebook fan page and answering comments, questions, and concerns over on our official Twitter account.

You can also find the SWTOR community team members on Twitter by checking out this list.

Finally, we've been fairly active over in the SWTOR subreddit on Reddit.

I hope that I've helped in addressing your concerns, but please let us know if you still have any issues.

CourtneyWoods

2012-04-27 14:33

General Discussion -> Scheduled Maintenance: May 1st, 2012

Hello everyone, we wanted to let you know that we will be performing scheduled maintenance for four hours on Tuesday, May 1st , 2012 from 12:01AM CDT (April 30th, 10:01PM PDT/1:01AM EDT/6:01AM BST/7:01AM CEST/3:01PM AEST) until 4AM CDT (2AM PDT/5AM EDT/10AM BST/11AM CEST/7PM AEST). In recognition of it being a holiday for most European countries, we have moved up maintenance time by two hours. All game servers and SWTOR.com will be offline during this period.

For our new players, this weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will be a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Scheduled Maintenance

Date: Tuesday, May 1st, 2012 (See PDT timing below)

Time: 12:01AM CDT (April 30th, 10:01PM PDT/1:01AM EDT/6:01AM BST/7:01AM CEST/3:01PM AEST) until 4AM CDT (2AM PDT/5AM EDT/10AM BST/11AM CEST/7PM AEST).

All game servers and SWTOR.com will be offline during this period. This maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

RandyBegel

2012-04-27 13:54

Spoilers -> Bounty Hunter on Belsavis...

Quote: Originally Posted by Haratu

I got a new dialogue option, but despite my honest replies, he shrugged me off as if I was a nobody.

We are talking about a Sith Lord. Besides, he was a little preoccupied. And a bit of a jerk.

Quote: Originally Posted by Haratu

Either this is a pointless exercise, or i pressed the wrong thing.

It's more a matter of internal consistency in your story than divergent game play. I wouldn't recommend anyone going out of your way to meet the criteria as it's currently implemented unless that's important to you. Thanks for checking it out regardless, it shows the checks are working, just not ideal for the quest flow since it encourages doing both quests in one go.

I've filed a bug, and hopefully there's a simple solution that will get it working without any player gymnastics.

Thanks all.

JovethGonzalez

2012-04-27 12:57

General Discussion -> Official Q&A Thread for May 4th, 2012 Q&A Blog Post

Hello and welcome to the official Q&A thread for questions to be answered for the May 4th, 2012 Q&A blog post.

As a reminder, we’ll be starting up a weekly Q&A blog series in which we will select ten questions from the community and post answers to them every Friday. We’ll have the next set of answers next week on May 4th, 2012, but before that, we need your questions!

Please use this thread to ask your question (one per community member, so make it count!). On Tuesday at 2PM CDT (8PM BST/9PM CEST/5AM AEST), we will close this thread, select ten questions, and get answers to them for Friday’s blog post.

In order to increase the chances of having your specific question answered and to help us keep the thread manageable, here are some guidelines on asking questions:

Keep your question relatively short. Background details are welcome, but don’t go overboard.
Please actually ask a question. We want to hear constructive feedback elsewhere in the Forums.
Use common sense – we cannot answer everything, especially on far-reaching content.
This should go without saying, but be respectful.
Limit yourself to one question in this thread, please. You can always ask another question next week!
And finally, as a reminder, this is not a discussion thread. Do not comment about what somebody else has posted.

AllisonBerryman

2012-04-27 12:56

General Discussion -> Why not ask for feedback In-Game?

Posts on the forums are not the only method we use to get feedback. They're definitely a place we look at and ask for player feedback, but we have extensive metrics and telemetry and other resources we use to guide decisions about the game. All the pieces are important, but we don't just use one source to gather information. I don't know if adding in-game surveys is something we would do, but do rest assured that we get lots of information and feedback through multiple channels!

AllisonBerryman

2012-04-27 09:05

General Discussion -> I am angry about the economic exploit.

We're always watching for any potential economic exploits and correct them as a very high priority, and we absolutely do investigate and take action against anyone we've found that takes advantage of exploits like this. We actively monitor the game and have data that assists us in finding people who abuse game systems. Rest assured that players who have been found abusing any exploit will have appropriate actions taken against their accounts.

AllisonBerryman

2012-04-26 13:34

General Discussion -> Companions not a priority? No stats fix

As someone mentioned above, we are definitely aware of Companion stats not being adjusted properly and are working to resolve it in an upcoming patch. We're sorry for the inconvenience! Since this has already been addressed in the thread linked above, we're going to close this thread.

JovethGonzalez

2012-04-26 13:34

General Discussion -> Maintenance: April 27th, 2012

We will be deploying a patch and performing an unscheduled maintenance this Friday, April 27th, 2012. Patch notes will be made available shortly after the servers come back up.

The servers will be down for four hours on Friday, April 27th, 2012 from 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST). All game servers will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended.

After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login.

Maintenance

Date: Friday, April 27th, 2012

Time: 2AM CDT (12AM PDT/3AM EDT/8AM BST/9AM CEST/5PM AEST) until 6AM CDT (4AM PDT/7AM EDT/12PM BST/1PM CEST/9PM AEST).

All game servers will be offline during this period. This game maintenance is expected to take no more than four hours.

Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

StephenReid

2012-04-26 10:21

General Discussion -> APAC character transfer: what to expect

Quote: Originally Posted by sidiouswumpscut

Where can you sign up for these transfers? Can you please make it easier for paying subscribers to know about this and were they can go instead of making it secret?

This is a specific, one-off character transfer process for those who were playing on US and European servers before Asia-Pacific servers were available for play. When a broader, more robust character transfer system is available, we'll make that very clear to all players.

For anyone who missed the initial window but may still be eligible, we'll have some more news on that before too long.

JovethGonzalez

2012-04-26 09:51

Flashpoints, Operations, and Heroic Missions -> Hardmode Denova Last Boss - Bug?

Hey folks, I just wanted to update this thread with the latest info. Our designers are still investigating but they're hopeful that they'll find a solution to this fairly soon. However, it may take a bit of time for the fix to be patched in. I will keep you all posted. Thanks again for bringing this to our attention.

StephenReid

2012-04-26 08:39

General Discussion -> APAC character transfer: working with 'name placeholder' characters

Quote: Originally Posted by DarthBrundleFLY

These are facts your so called Customer Service should be able to see...so why after "investigating" the issue I have lost the name to someone who has just created the toon on the server in the last few days.

Unfortunately there's nothing further I can do. There will always be a risk upon deleting a character name on your destination server that it might be legitimately used by someone else.

In your case, knowing your character's name (which is shared by a well-known Expanded Universe character who has been in comics, a current TV show and even the Star Wars movies) the chances of someone looking to use that name for their character is relatively high. Given that you have already seen this name is being used by another player, I hope you can understand they had the same instinct as you in naming their character, and allow them to enjoy the game.

Quote: Originally Posted by Turbosith

I asked Customer Service about renaming my characters because of this bug - Clicked on my Marauder but my trooper was renamed (because it was at the top of the list) and they said they couldn't help with renaming my characters.

Can they not just reset it, like they did when my character was in violation of copyright or when it was transferred yesterday?

Speaking to Customer Service today, there may have been some confusion with some representatives. We're ensuring there's better clarity.

We have a temporary issue in that Customer Service cannot currently change Legacy names, but I have confirmed that Customer Service can and will rename your character's first names if you have accidentally renamed them. It may take a short while, but it will be done.

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