TonyMoreno

2012-01-28 07:27

General Discussion -> Upcoming Patch + Scheduled Maintenance: January 31st, 2012 01/28 7:25 AM : The servers are now available! Thank you for your patience.

TonyMoreno

2012-01-28 05:56

General Discussion -> Upcoming Patch + Scheduled Maintenance: January 31st, 2012 UPDATE 5:45 AM CST: Today's server maintenance has been extended. At this time, we do not have an estimate for the end of the maintenance. Thank you for your patience.

JovethGonzalez

2012-01-27 22:15

Customer Service -> Horrid FPS Quote: Originally Posted by JovethGonzalez Hi folks, I apologize for the delay in updates on this issue, but as I mentioned before, we needed time to gather data and put all of our information together in one digestible format. We just finished editing a document that we hope to be able to publish as a forum post here in the CS forums as early as tomorrow. I can tell you that it's going to be a guide on optimization performance (which includes FPS) for your PCs. Thank you all for sharing your experiences here and for your patience as we work to continually improve your gaming experience. Hi folks, just as an update to this, I did say as early as tomorrow, but it's looking more like Monday. The post is in its final stages of editing and we should be able to post soon. Thank you

CourtneyWoods

2012-01-27 17:10

General Discussion -> Upcoming Patch + Scheduled Maintenance: January 31st, 2012 Hi everyone! Our upcoming maintenance for January 28th will begin from 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET) until 6AM CST (4AM PST/7AM EST/12PM GMT/1PM CET). All game servers will be offline during this period. This maintenance is expected to take no more than four hours, but could be extended. There will be in-game notifications that the servers will be going down before maintenance begins. In addition to this, we wanted to let you know that we will be performing scheduled maintenance for eight hours on January 31st, 2012 from 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET) until 10AM CST (8AM PST/11AM EST/4PM GMT/5PM CET). All game servers and swtor.com will be offline during this period. This maintenance is expected to take no more than eight hours, but could be extended. For our new players, this weekly maintenance is done in order to make general improvements and to check performance of the game so that we can continue to provide a consistent, quality experience. Quite often (but not always) after a maintenance period there will a patch to download. After the maintenance, please login via the launcher to download the latest patch. If your launcher was open during the maintenance, you must close and reopen it for a fresh login. Scheduled Maintenance Date: Tuesday, January 31st, 2012 Time: 2AM CST (12AM PST/3AM EST/8AM GMT/9AM CET) until 10AM CST (8AM PST/11AM EST/4PM GMT/5PM CET) All game servers and swtor.com will be offline during this period. This maintenance is expected to take no more than eight hours. Thank you for your patience as we maintain service for Star Wars™: The Old Republic™.

JovethGonzalez

2012-01-27 16:21

General Discussion -> Why oh why can I hurt other players if I am not PvP flagged? Apologies for the delay, but I was waiting to make sure that it was on internal radar and being worked on before I posted. Quote: Originally Posted by _Darkstar OMG thank you so much for replying We do appreciate it.

JovethGonzalez

2012-01-27 16:18

General Discussion -> Why oh why can I hurt other players if I am not PvP flagged? Hi everyone, I wanted to let you all know that the development team is aware of this issue and is currently investigating different solutions for it. Your feedback is important and we want everyone to be able to have an enjoyable experience. We'll definitely keep you posted with the latest information on this. Thank you

AllisonBerryman

2012-01-27 16:07

Customer Service -> Accident looting and bad customer service from Bioware Everyone – thanks for your patience while we looked into this issue. We’re going to be getting in touch with Fierze directly about his report. In the future, please do report incidents of accidental looting to us via the In-Game Customer Service Portal and we will assist you if we are able, specifically regarding loot for Operations and Hard Mode Flashpoints due to the difficult nature of these encounters. If you looted something accidentally, please contact us. Please also bear in mind that we get a large number of requests of this nature, and as such we ask for your patience when you submit a request.

JamesBaldwin

2012-01-26 22:01

Customer Service -> Information Request: Network Latency Issues Quote: Originally Posted by Ruio I keep spiking ever since the maintenance in the late afternoon... I'll post a tracert ina few, but I practically can't play the game anymore. Please keep in mind that the in game latency meter is not a measure of network latency but a measure of game latency. This latency check measures many things from the client to server and is processed by the server code itself not by the network stack on the server. While high network latency can negatively impact your play experience, a high in game latency measure is not necessarily indicative of a network issue.

JovethGonzalez

2012-01-26 20:28

Customer Service -> Horrid FPS Hi folks, I apologize for the delay in updates on this issue, but as I mentioned before, we needed time to gather data and put all of our information together in one digestible format. We just finished editing a document that we hope to be able to publish as a forum post here in the CS forums as early as tomorrow. I can tell you that it's going to be a guide on optimization performance (which includes FPS) for your PCs. Thank you all for sharing your experiences here and for your patience as we work to continually improve your gaming experience.

JovethGonzalez

2012-01-26 20:07

Customer Service -> Update and Information Request: Error Code 9000 Thanks to those of you that volunteered for us to contact you by phone! Jennifer and her team received a lot of good data that they are currently going through in order to get to the bottom of this issue. Thank you all for your patience in this matter, and for supporting us as we investigate.

JovethGonzalez

2012-01-26 20:06

Customer Service -> System Locks Up Quote: Originally Posted by Sylin FWIW, Joveth, personal updates like yours (as opposed to cut-n-paste comments from faceless CS droids) go a long way in letting us know BioWare cares. Waiting patiently on a fix so I can enjoy SWTOR on my new gaming rig! Thank you! With our forums being so large, it's difficult to be able to go to each thread with a response, in addition to our daily in-office work here at BioWare, but we try! Hopefully we'll resolve this issue soon for you folks!

JamesBaldwin

2012-01-26 17:59

Customer Service -> Information Request: Network Latency Issues Quote: Originally Posted by NCPest Ping statistics for 159.153.92.28: Packets: Sent = 831, Received = 783, Lost = 48 Approximate round trip times in milli-seconds: Minimum = 32ms, Maximum = 102ms, Average = 34ms This packet loss is terrible but your latency looks very good. When you're having these problems, are you seeing packet loss to any other locations or sites? A good way to check is to open several command shells and ping to various locations en route to our network. For instance, in one window ping your in home router, then your ISP default gateway, then our IP address. You shouldn't be seeing any packet loss to your network. A tool that does this for you, but without all the hassle is WinMTR (available on sourceforge.net).

JamesBaldwin

2012-01-26 17:52

Customer Service -> Information Request: Network Latency Issues Quote: Originally Posted by BoneEater Code: Routenverfolgung zu 159.153.72.252 über maximal 30 Abschnitte 1 * * * Zeitüberschreitung der Anforderung. 2 * * * Zeitüberschreitung der Anforderung. 3 * * * Zeitüberschreitung der Anforderung. 4 * * * Zeitüberschreitung der Anforderung. 5 * * * Zeitüberschreitung der Anforderung. 6 * * * Zeitüberschreitung der Anforderung. 7 * * * Zeitüberschreitung der Anforderung. 8 * * * Zeitüberschreitung der Anforderung. 9 * * User-PC [**********] meldet: Zielhost nicht erreichbar. Yeah, pretty damn weird, dunno if that is even helping or if it was just some random launcher problem, but I had to do exactly the same thing as if the game kicked me out due to the insane latency spikes. I had to reconnect my internet connection even though it showed me I was connected perfectly fine. Don't ask me why This definitely looks like a local network problem. I would have expect you to see, at the very least, a connection for your in home router and default gateway for your ISP. For everyone else whose posted so far, thanks! Make sure to post both a normal (if available) and problem traceroute. I've started doing some checking into some of the routes for issues but will need more data points from more players (hopefully following a similar route) to firmly identify the issue. A few of you are showing latency just due to the sheer distance to the server you're playing on. EU players on a West Coast server are rarely going to see latency less than 150ms (and I'm probably being generous with that RTT as it is). I don't suggest playing on a different server and the game should be playable at those ping times (the Aussies playing on the West Coast servers have similar ping times) however you are opening yourself to be impacted by a larger number of variables. I highly suggest, if possible (and I know it always isn't, looking at you Oz), that you try not to cross an ocean to hit a server.

JovethGonzalez

2012-01-26 17:40

Customer Service -> Manual Patching - BioWare, Listen to your customers Quote: Originally Posted by truedark Sorry, had to fix that. Was driving me nuts. Thanks for catching that! Edited

JovethGonzalez

2012-01-26 17:38

Customer Service -> Manual Patching - BioWare, Listen to your customers Quote: Originally Posted by FalconEvo As you have posted directly in the thread created by me. Are you happy to allow me to continue my work providing manual patching functionality 'until' the issue is fixed by your development team? Im sure I have the backing of the community in relation to this request. Hi FalconEvo, we appreciate the effort that you are putting into this, but we cannot officially endorse any hosting of files that has to do with installing the game outside of our official site.

JovethGonzalez

2012-01-26 17:20

Customer Service -> Manual Patching - BioWare, Listen to your customers Hi everyone, I just wanted to let you all know that yes, we do have a whole team working on the launcher, as Stephen mentioned on Twitter. We actually are investigating different possibilities for allowing you to manually patch and we are working on providing the most beneficial solution. We take this feedback very seriously, and we will update you when we have more information. Rest assured that we are working diligently to resolve this. Thank you

RandyBegel

2012-01-26 16:32

Bounty Hunter -> Mako, Torian, and too much affection for the former. Quote: Originally Posted by Rhinzual So, like I stated in that Torian the Terminator thread, I'm not even at Taris or even Dromund Kas' second visit a la Act 2 on my Powertech and am sitting on 9060 affection with Mako, not knowing that having more affection with her than Torian (who I don't even have yet) could lock me out of the romance. Now, she grew on me as a character and all and I do not see myself liking Torian in the slightest and since we simply can't kill unwanted companions off for good, I must ask, am I screwed? If not, then do I just level my Underworld Trading alt up enough to then stuff Torian's face with Rank 6 Companion Gifts, or do I just reroll my whole character? Of course, after reading how Mercs with Concussive Missile have it way easier than Powertechs against those two guards, the idea to reroll in already in my mind. I have good news for you. You don't need to reroll your character to romance Mako; you're on the right track. The circumstance you were told about doesn't happen based on having certain levels of affection with one companion or another. It only happens if you are not yet in a romance and even then, you have the ultimate choice over encouraging the situation or saying "no, mine!" Hope that takes a load off your mind.

JovethGonzalez

2012-01-26 16:19

Customer Service -> System Locks Up Hi folks, please see my reply for the other thread that we unstickied. Bottom line: There is no conspiracy. We simply received enough data for an analysis. We are definitely aware of these issues and please continue to submit your data in this thread. We'll keep everyone updated as soon as we have more information. Thank you for your help!

AllisonBerryman

2012-01-26 14:51

Customer Service -> Accident looting and bad customer service from Bioware Hello Fierze (and others)! Thank you for posting about your concern. We're looking into this report of accidental looting, and will provide more information on this issue as soon as we're able. Thank you for your patience as we investigate.

DavidBass

2012-01-26 14:10

General Discussion -> No "Founder" Status? Hi Crash, You are still in the first 30 days of your account, so you have not yet been charged for a subscription. Once you are charged for your next 30 days, within a week you'll receive an email letting you know that your Founder's medal is waiting for you. Hope that helps!

CameronWinston

2012-01-26 13:45

Marauder -> Huge bug with Ataru Form Hello everyone - Thanks to you, we have identified the issue causing this problem and are currently working on a fix. We'll roll out the fix in a future content patch - watch the Public Test Server for an update. Thanks for your feedback! - Cameron

JovethGonzalez

2012-01-26 10:51

Customer Service -> Update and Information Request: Error Code 9000 Hi folks! Thanks so much for your cooperation in this. If you can repeatedly get error code 9000, we'd like to schedule a phone call with you in order to troubleshoot this issue within the next few hours. Please send me a PM if you are repeatedly getting error code 9000 and will be available to assist us via phone within the next few hours by logging into the game.

GeorgZoeller

2012-01-26 10:19

Flashpoints, Operations, and Heroic Missions -> Rakata weapons still useless in 1.1 Hi, This issue will be fixed in an upcoming patch. (Not 1.1.1) Items already acquired by players will be upgraded automatically to the fixed versions when that happens.

AmberGreen

2012-01-25 19:52

Public Test Server -> Public Test Server Downtime - 1/25 The Public Test Server is available and ready for play, and the 1.1.1 Public Test Server Patch Notes have been updated to reflect the recent patch. Thank you for helping to test Star Wars™: The Old Republic™!

AmberGreen

2012-01-25 19:32

Public Test Server -> 1.1.1 Patch Notes [UPDATED 1/25] The following notes were added with the patch on January 25th: Flashpoints and Operations Operations Karagga’s Palace The damage from G4-B3 Heavy Fabricator's sticky pulse grenade will scale appropriately for the selected Operation difficulty level. Karagga no longer fires his Unstable Energy twice in a row. Taking the shuttle after defeating Karagga no longer transports players to the incorrect hangar. Walls that were missing in Karagga’s Palace are now in place. Missions and NPCs Missions Imperial Declaration of War: The mission will now progress as intended when players interact with their ship’s holoterminal. Reallocation: The final mission conversation will now begin as intended when players interact with their ship’s holoterminal. NPCs Bug Fixes Kintan Behemoths no longer occasionally walk on top of trees when in combat.

GeorgZoeller

2012-01-25 19:08

General Discussion -> Delays are gone! Quote: Originally Posted by RealAeiouy The speeder issue has NOTHING to do with ability delay Correct. The speeder issue is a separate problem (the cast bar is client anticipated and therefore not reflecting the state of the server) that will be handled as a separate fix in the near future.

JamesBaldwin

2012-01-25 18:44

Customer Service -> Information Request: Network Latency Issues My name is James Baldwin, and I am a network engineer here at BioWare. We are continuing to look into reports regarding ongoing latency and lag issues within the game. While not all in-game lag issues are caused by network latency, we have experienced several network events in the past weeks which have negatively impacted play experience for some. We are continuing to work with our vendors to investigate ongoing issues as well as identifying end user ISPs who may be experiencing high latency or packet loss. To help us more quickly identify these issues I am beginning this thread to better organize our network latency investigation. If you believe you are experiencing issues due to network latency, please provide the following in this thread: Time of day you feel latency is worst (if it is restricted to a particular time of day, please include your timezone) Your traceroute output at the time you are experiencing the issue using the 'code' tag (see below for details) Your traceroute output when you are not experiencing the issue as a comparison To help us get maximum benefit from this thread to help you, please avoid other comments that are not reports on this issue. Thanks. If you have output from another tool, e.g. winmtr, feel free to include this after you have included output from Microsoft's tracert. Getting your traceroute output You can access traceroute through a Command Prompt. Click the Start Menu and type "cmd" or "command". When the shell opens and you are presented a prompt, type one of the following: If you play on an East Coast server: tracert 159.153.92.28 If you play on a West Coast server: tracert 159.153.68.252 If you play on a European server: tracert 159.153.72.252 When providing the traceroute output, if you are worried about providing information regarding your public IP address, remove any lines up to and include your public IP by replacing them with ***. Please note: if you are experiencing less than 70ms of network latency and 0% packet loss, you are most likely not experiencing network-induced lag in the game. Here's what we're looking for as an example: Time of day: 9PM-10PM Pacific Code: Tracing route to 159.153.92.28 over a maximum of 30 hops 1 1 ms 1 ms 1 ms *** 2 1 ms 1 ms 1 ms aus-brdr-01.twtelecom.net [207.114.255.13] 3 68 ms 39 ms 40 ms ash1-pr1-xe-0-3-0-0.us.twtelecom.net [66.192.240.218] 4 42 ms 42 ms 42 ms 64.125.199.186.t00673-01.above.net [64.125.199.186] 5 42 ms 43 ms 42 ms 159.153.92.28Trace complete. Thank you in advance for your help!

AmberGreen

2012-01-25 18:27

Public Test Server -> Public Test Server Downtime - 1/25 **UPDATE 7:55PM CST: The Public Test Server is available and ready for play, and the 1.1.1 Public Test Server Patch Notes have been updated to reflect the recent patch. Thank you for helping to test Star Wars™: The Old Republic™!** Please be advised that the Public Test Server will be unavailable at 6:30PM CST (4:30PM PST/ 7:30PM CST/ 12:30AM GMT/ 1:30AM CET) as we deploy a new patch. We expect the server to be available again at 8:30PM CST (6:30PM PST/ 9:30PM CST/ 2:30AM GMT/ 3:30AM CET). Please watch this thread for updates as they become available. Thank you for your patience!

JovethGonzalez

2012-01-25 17:51

Customer Service -> PC consistently or even periodically resets itself during SWTOR Hi folks, I wanted to clear up a few wild conspiracy theories here. To be clear: we unstickied this thread (and kept others) in an effort to organize the front page of the CS forums. We had originally requested the data for analysis (this thread used to be called Information Request: PC consistently....) and received a lot of data from you folks. We currently have enough data to analyze, but feel free to continue to post your information here, as our developers are continuing to monitor this thread. We will update as soon as we have any new information for you folks. Thank you,

AllisonBerryman

2012-01-25 16:01

General Discussion -> Major lag spikes Hello everyone, thank you for your reports. We are investigating them and will provide updates as they become available.

CameronWinston

2012-01-25 13:54

Marauder -> Huge bug with Ataru Form Hey guys - Thanks for this feedback. We will investigate this issue. -Cameron

JovethGonzalez

2012-01-25 13:46

Customer Service -> [1.1.0b] Lots of disconnects and sound disappearing after 1.1.0b + jumpy latency Hi folks, We're very sorry to hear about the issues that you are currently experiencing. However, thanks to your posts, we are now aware of them and we are actively working on a solution. We will keep you posted as soon as we have an update for you. Thank you for your patience!

GeorgZoeller

2012-01-24 18:24

General Discussion -> Delays are gone! Quote: Originally Posted by Kjetl Georg, Please look into Force in Balance, as even after today's patch, it requires 3-5 button presses to trigger in pvp. That is because, as stated above, the fix for that is on the Public Test Server in patch 1.1.1 and we're currently at version 1.1.0b on the Live servers

GeorgZoeller

2012-01-24 17:09

General Discussion -> Can we have workbench on out ships? Quote: Originally Posted by Kyromoo So, if the workbenches are completely unneeded....WHY did we have one added to the supplies area of the fleet in a patch? To confuse you? Okay, maybe not just that. Maybe we have plans for those benches...

GeorgZoeller

2012-01-24 13:38

General Discussion -> Delays are gone! As you guys have noticed (and probably read in the patch notes), one major part of our series of ability delay improvements was patched onto the live servers with the maintenance last night (patch 1.1.0b). We decided that the improvements seen with this fix were significant enough for us to roll this patch out as quickly as possible instead of waiting for the next scheduled patch. Your feedback from the servers so far indicates that this change has had dramatic, positive impact on combat gameplay. That said, we're not done improving combat responsiveness! As mentioned in my blog a few days ago, there are some additional fixes currently on our public test server as part of patch 1.1.1, which will roll out as soon as we're satisfied with that patch. We've heard your mixed feedback regarding the new cooldown animation that was part of patch 1.1, and we have improvements to the readability of that UI coming down the pipe. We're looking into improving the accuracy of cast bars. Their behavior should already be significantly improved with today's patch, but we believe there is still room to improve. We're also working on improvements to the responsiveness of individual ability animations, including faction specific timing differences and issues where shortening an ability activation time does not properly shorten it's animation. Again, thank you for your constructive feedback on this issue, it has been vital to us in identifying and resolving this situation. Regards Georg

JovethGonzalez

2012-01-24 12:46

Customer Service -> Intermittent Flickering Since Patch Hey folks! This issue should have been resolved with the latest patch: Miscellaneous Bug Fixes Fixed an issue that could cause graphical inconsistencies, which most often manifested as random screen "flickering." Please let us know if you are still experiencing this issue in this thread.

GeorgZoeller

2012-01-24 11:13

General Discussion -> Ability Delay -- Character Responsiveness (This will make or break SW:TOR) Quote: Originally Posted by Lakaiiiiiii Vanish - again never once had to button mash or had it not trigger instantly The fix for that is in patch 1.1.1, which is currently on PTS.

GeorgZoeller

2012-01-24 10:40

General Discussion -> Concerns about legacy We believe that our Legacy System design strikes a great balance between players that like to play multiple characters and players that rather focus on one main character in endgame. We know you're anxious to hear more, and don't worry, we'll talk about it in the future before patch 1.2 goes live.

JovethGonzalez

2012-01-23 12:02

Customer Service -> Update and Information Request: Error Code 9000 Hi everyone! We requested another round of logs from folks and many thanks to those of you that provided them. Our investigation of this issue is well underway and we'd like to ask that, for those of you still experiencing this issue, please see if it persists when you play on the public test server and let us know here in this thread. Thank you!

GeorgZoeller

2012-01-22 14:36

General Discussion -> Update on Ability Delay from Georg Quote: Originally Posted by Gawlron Problem with dual core CPUs? What about hex core CPUs? Is the game not optimized for multi-core CPU and GPUs? Hi Gawlron, The game requires a multi core processor. Star Wars: The Old Republic is a CPU intensive game. The problem I described in the blog can happen on all processor configuration (and has nothing to do with the number of cores in your machine), but the effect may be significantly noticeable if you have only two cores.

GeorgZoeller

2012-01-21 23:46

General Discussion -> Can we have workbench on out ships? CTRL-right-clicking an item in your inventory has the same functionality as a workbench, anywhere you may be!

GeorgZoeller

2012-01-21 23:45

General Discussion -> C2N2 Weapons Dear Sir, I am writing to you in response to your complaint about our product, the C2-N2 droid. We regret that you are experiencing difficulties with this award winning, state of the art household droid. Sadly, we have to inform you, that the C2-N2 droid, and its Imperial counterpart, the 2V-R8 autonomous ship maintenance unit, are not rated for combat at this time. Several regrettable incidents, including the loss of a full squad of SIS operatives (apparently triggered by a malfunctioning speech unit voicing its congratulations to the undercover team during a deep cover infiltration mission), have lead the Republic Technical Support Corps to revoke the combat certification from these units and forced us to replace the 'advanced weapon and martial training ROM' from the programming of the unit. These facts have been clearly disclosed to customers at time of sale, as well as in the programmatic introductory conversation program voiced upon owner transfer. For this reason, we cannot take responsibility for your problems. We are however pleased to announce that future updates to the unit's artificial intelligence core will dramatically increase the efficiency of it's emergency medical protocol features - and add some other, more questionable features. The C2 Droid Corporation is also pleased to announce that we have started investigations into a new line of droid casings and cores, aimed at improving the efficiency of the unit's assembly and construction features. No official release date for this line of top end equipment has been determined at this point. We thank you for your interest in our product. The Management C2-N2 - The only thing that crits is his voice in your earchannel!

GeorgZoeller

2012-01-21 23:35

General Discussion -> Update on Ability Delay from Georg Quote: Originally Posted by Origami Good, now if they just fix the graphics problem that this "patch" created, all will be good again in the Star Wars Online universe. If you are referring to the flickering seen on some planets, yes, a fix is incoming for this.

EricMusco

2012-01-21 18:41

General Discussion -> [Server Status] Server Unavailable: The Exile Crystal We are currently investigating issues that have caused The Exile Crystal server to become unavailable. No current ETA. *Update* 7:15pm CST - We have identified the issue and we are working to restore the server as soon as possible. Thank you for your patience! *Update* 7:50pm CST - ETA of approximately 30 minutes until the server is once again live. *Update* 8pm CST - The Exile Crystal server is once again available. Thank you for your patience!

AllisonBerryman

2012-01-21 15:44

Customer Service -> Account Subscription Thank you all for your patience. This issue has been resolved for many individuals, but we will continue to investigate any potential causes and will update when new information becomes available.

AllisonBerryman

2012-01-21 13:51

Customer Service -> Account Subscription Hi everyone - we are currently investigating your reports and will work to resolve any issues as quickly as possible for those who continue to experience a problem. Thank you for your patience!

AmberGreen

2012-01-20 19:21

Public Test Server -> [Notice] Public Test Server Patch Downtime 1/20 The Public Test Server Forum is now available. We encourage you to help us test the 1.1.1 content that is now live! Please report your bugs in this forum. Thank you for helping to improve Star Wars™: The Old Republic™ by participating on the Public Test Server.

AmberGreen

2012-01-20 19:10

Public Test Server -> 1.1.1 Patch Notes [UPDATED 1/25] Star Wars: The Old Republic - 1.1.1 Patch Notes Note: The Public Test Server patch notes will be provided in English. The final release notes will be provided in English, French, and German when the content is moved to live servers. Classes and Combat General Fixed a bug that could cause the Global Cooldown to appear as if it has been cancelled when it is actually still in effect, resulting in a feeling of unresponsiveness to input. Corrected an issue that could cause an ability icon to appear usable but be unresponsive to clicks or keypresses for several seconds. Players revived by other players, including by in-combat revival abilities, now revive with 25% of maximum health. Jedi Knight Guardian Freezing Force: Now correctly lasts 9 seconds (up from 6 seconds). Jedi Consular Sage Mental Alacrity: Now correctly costs no Force to activate. Salvation: No longer heals targets twice on application. It now correctly heals all affected targets once when applied. Smuggler Scoundrel Flechette Round: Now provides 30% armor penetration while active. K.O.: This ability now knocks the target down for 1.5 seconds. Shoot First: The damage output of this ability has been decreased by approximately 20% to control burst damage and because it was enabling significantly faster than intended kills in PvP. Imperial Agent Operative Acid Blade: Now provides 30% armor penetration while active. Jarring Strike: This ability now knocks the target down for 1.5 seconds. Hidden Strike: The damage output of this ability has been decreased by approximately 20% to control burst damage and because it was enabling significantly faster than intended kills in PvP. Bounty Hunter Mercenary Sweeping Blasters can now be made free with Thermal Sensor Override. Powertech Oil Slick now correctly costs no heat to activate. Flashpoints and Operations Flashpoints Directive 7 Bulwark’s Area of Effect cone abilities now properly fire in the direction Bulwark is facing. Some of Bulwark’s abilities were incorrectly susceptible to interruption. Bulwark is now immune to interrupts. The False Emperor Fixed a conversation that could cause the cinematic with Arkis Wode to function incorrectly. The Foundry Fixed an issue that could prevent the final fight in this Flashpoint from beginning after the cinematic. The final boss can no longer become stuck in an invulnerable state; there was still a small window where this could occur. The Red Reaper Lord Kherus now grants less experience. Some of Lord Kherus’s abilities have had their damage values adjusted to be more in line with the level of the Flashpoint. Players now enter into melee range with Lord Kherus in order to stop him from throwing crates. Operations Eternity Vault Players no longer randomly die in this Operation after being in Gharj’s lava. Karagga’s Palace Foreman Crusher’s enrage now includes a movement speed increase, allowing him to catch players who attempt to run. Fixed an issue that prevented the Materials Disposal Unit’s main control station from becoming useable again after the Operation Group is defeated by the G4-B3 Heavy Fabricator on 16-man Hard Mode. Fixed an issue that prevented the G4-B3 Heavy Fabricator from deploying the correct number of Proximity Pulse Mines and Security Stun Drones during combat. Karagga no longer snaps up above portions of the walls during combat. The damage from G4-B3 Heavy Fabricator's sticky pulse grenade will scale appropriately for the selected Operation difficulty level. Updated 1/25 Karagga no longer fires his Unstable Energy twice in a row. Updated 1/25 Taking the shuttle after defeating Karagga no longer transports players to the incorrect hangar. Updated 1/25 Walls that were missing in Karagga’s Palace are now in place. Updated 1/25 Bug Fixes General Fixed an issue that prevented some players in Operations Groups from receiving credit for the missions “[WEEKLY] Deadly Operations,” “[WEEKLY] Galactic Operations,” and “Journey to the Belsavis Depths.” The entire Operations Group now receives credit when the objective is completed. Items Bug Fixes Comparative tooltips for researched items no longer have their stats reversed. Missions and NPCs Missions Imperial Number One with a Bullet: Corrected an issue that prevented Bounty Hunters from leaving The Founder. The Eagle’s Nest: The Assassin’s Fortress mission is now correctly a prerequisite for this mission. The Mandalorian Killer: Thendys Noori no longer continues to heal Kellian Jarro after she has surrendered. Declaration of War: The mission will now progress as intended when players interact with their ship’s holoterminal. Updated 1/25 Reallocation: The final mission conversation will now begin as intended when players interact with their ship’s holoterminal. Updated 1/25 Republic Death Spiral: Fixed an issue that prevented Jedi Knights who completed the Commander Rayfel encounter from using the shuttle back to Belsavis Orbital Station. NPCs Bug Fixes Kintan Behemoths no longer occasionally walk on top of trees when in combat. Updated 1/25 PvP Warzones Fixed an issue that could prevent players from receiving mission rewards for completing Warzones. Space Combat General Added two daily mission commendations to the high-level space dailies Operation Ascendant Pride (Imperial) and Operation New Eclipse (Republic). UI General Attempting to loot an item in a group when the Master Looter is off-planet now generates an error message. Bug Fixes The leader of an Operations Group will no longer receive an incorrect message informing them that their companion has been dismissed. Miscellaneous Bug Fixes Special items related to different editions of the game have been re-sent if they were deleted by the mail system prior to being claimed.

GeorgZoeller

2012-01-20 18:18

General Discussion -> Did they screw up something and make the FPS lower? Hey, Please check if anti aliasing is enabled in your graphics settings. It's a new feature with the last patch.

AmberGreen

2012-01-20 18:04

Public Test Server -> [Notice] Public Test Server Patch Downtime 1/20 UPDATE: The Public Test Server Forum is now available. We encourage you to help us test the 1.1.1 content that is now live! Please report your bugs in this forum. Thank you for helping to improve Star Wars™: The Old Republic™ by participating on the Public Test Server. Please be advised that the Public Test Server will be unavailable at 6:15PM CST (4:15PM PST/ 7:15PM CST/ 12:15AM GMT/ 1:15AM CET) as we deploy a new patch. We expect the server to be available again at 8PM CST (6PM PST/ 9PM CST/ 2AM GMT/ 3AM CET). Please watch this thread for updates as they become available. Thank you for your patience!

CourtneyWoods

2012-01-20 17:59

General Discussion -> Community Blog: Ilum PvP issues Hello everyone! We've posted a new blog from Jeff Hickman that talks more about this week's PvP issues on Ilum. Click here to read the blog!

GeorgZoeller

2012-01-20 16:45

General Discussion -> Update on Ability Delay from Georg Quote: Originally Posted by dhvyse This effects EVERYONE. It can affect PvE just as much as PvP. You probably don't even realize it because you are so used to button mashing your abilities to compensate. That is actually not a correct statement. As discussed in the past, 'Ability Delay' is a broad term for number of griefances and bugs seen. We have started about 100 different investigations into feedback items gathered from the relevant threads. Some of the issues we found under the heading 'ability delay' affect people uniformly. A good number of them however require specific combinations of settings (e.g. miniqueue length), processor hardware, hard drive type, server or client load, number of people in your vicinity or even a specific character class to manifest at varying magnitude. Playstyle (clicker vs. keyboarder) also factors in. On top of that, people also have different tolerances. For that reason, it is perfectly valid for some people to say that they have not seen an issue with ability responsiveness at all while others can validly say it is happening all the time. That said, what matters is that we fix it. Even if two thirds of our players claimed it doesn't happen, we still fix it. Serious problems don't require a majority vote to get addressed. -- Georg

GeorgZoeller

2012-01-20 16:24

General Discussion -> Update on Ability Delay from Georg Quote: Originally Posted by Mormack Did it say 1.2? No, I believe it said next update...which eludes to the so far weekly updates. Correct. Nobody said 1.2. The improvements mentioned in the blog post are urgent and there is no reason for us to wait for a major content release to roll them out. Please note that we are very deliberate and careful when using the words 'soon' or 'very soon'. We don't use them lightly.

GeorgZoeller

2012-01-20 16:17

General Discussion -> Update on Ability Delay from Georg Quote: Originally Posted by Tinasa You changed the Ability Cool down graphics without request from the players. We can no longer tell when our abilities are cooled down. This problem makes the ability delay problem worse. 700+ replies and more then 70 pages including other threads about this topic exits. Not one BioWare reply yet. Please REVERT The changes. Thank you. We've seen your feedback on the change and the team is working on improvements to ability cooldown readability as we speak.

GeorgZoeller

2012-01-20 16:15

General Discussion -> Update on Ability Delay from Georg Quote: Originally Posted by Dreossk Does the "delay between player input and ability execution" fix includes the ~2,5 sec delay before the start of the supposedly instant mortar volley of the trooper while the same ability for bounty hunter is really instant? The Trooper's mortar volley is an animation issue not related to the technical fixes mentioned in this thread. It is however being worked on (take this as a confirmation that we are not satisfied with how the ability reacts to player input and that we intend to fix it). Please understand if I'm not going to discuss more individual ability concerns in this thread to avoid derailing the topic at this point. Since I see some demaind for it, I will see if I can get you guys an update on individual ability animation concerns (both balance and gameplay) in the future. You should see a number of non animation concerns with faction ability fixed in an upcoming patch on PTS. -- Georg

GeorgZoeller

2012-01-20 16:01

General Discussion -> Update on Ability Delay from Georg Quote: Originally Posted by Powerhowse Nice update. Any chance about also dealing with animations and abilities playing after a casting time is up. For example the healing spells for the sage I believe casts after the channel instead of the heal taking affect exactly when the channel ends. Also differences between abilities affects between mirrored class, will that be addressed soon? As I mentioned, we are not stopping to work on this topic. The resolutions mentioned in the blog are some of the improvements you can expect to see very soon. Work on other items continues and that includes us looking at a number of animation related feedback items and reported issues, ranging from faction balance concerns to responsiveness improvements. Please understand that I won't discuss faction balance concerns as part of this thread to keep the discussion focused on the topic of Ability Delay. That does not mean we are ignoring the topic. Georg

AllisonBerryman

2012-01-20 15:41

General Discussion -> Update on Ability Delay from Georg Hello everyone! We've posted a new blog from Georg that talks more about ability delay. Click here to read the blog!

AllisonBerryman

2012-01-20 15:01

Customer Service -> No heads Hello! Thank you for the report! We're going to investigate this issue and will provide more information when it becomes available.

GeorgZoeller

2012-01-20 14:55

General Discussion -> Game virtually unplayable now, can't even tell when my cooldowns are on properly. We hear your feedback and are working on adjustments to increase the readability of the cooldown UI in an upcoming patch. -- Georg

HallHood

2012-01-20 12:53

Smuggler -> Jack Burton - Big Trouble In Little China I can neither confirm nor deny that one of this class' writers has seen BTiLC almost as many times as he's seen Star Wars... and that's a lot.

HallHood

2012-01-20 12:51

Smuggler -> Your Smuggler's Theme Song I love this thread. For me, it's pretty much anything in the James Brown catalog--but especially this epic track: http://www.youtube.com/watch?v=LJ9CLOEOB5U

GeorgZoeller

2012-01-20 12:06

Sentinel -> Searing Saber not adding 30% crit damage Quote: Originally Posted by DeltaGun No problem man. Other classes have the same issue. I am wondering how this one measly thread attracted the attention of the devs so I've taken it upon myself to bring up a Trooper issue here so that maybe a dev will see it. You see, Troopers are having with a bug of one of our abilities. Regarding Full Auto , Steady Aim, and pushback. More information at these threads: http://www.swtor.com/community/showt...ight=full+auto http://www.swtor.com/community/showt...ight=full+auto http://www.swtor.com/community/showt...ight=full+auto http://www.swtor.com/community/showt...ight=full+auto http://www.swtor.com/community/showt...uto+steady+aim http://www.swtor.com/community/showt...uto+steady+aim http://www.swtor.com/community/showt...uto+steady+aim 7+ threads and Troopers have no response. And this is a beta issue, so you can tell why we are in the same boat. I did not respond to this until the original poster's concern was addressed. That would be bad form and just more encourage thread hijacking in the future. However, DeltaGun, please understand: there are a lot more Forum threads than there are developers (and indeed, Community team members). We cannot acknowledge every thread personally, it's just not feasible. That however does not mean we are not aware of an issue or that we don't plan to address an issue. Yes, we've seen the Trooper threads, and yes, they are being looked at. (Before the remaining 6 classes jump in here: Yes, you too). There will always be a tradeoff between spending time informing the community and updating threads and spending time on testing / implementing / fixing (ie, making the game better). As always, your feedback is appreciated, but it may not always be responded to directly. -- Georg

GeorgZoeller

2012-01-20 11:52

Crew Skills -> [Guide] Reverse Engineering Just wanted to drop in and acknowledge this thread as a great source of information and feedback. We're actively monitoring it for your posts and comments. As I mentioned before, we are working on improving and extending crafting and reverse engineering and your comments in threads like this one are very useful to us. -- Georg

CameronWinston

2012-01-20 10:52

Sentinel -> Searing Saber not adding 30% crit damage Quote: Originally Posted by yillin I was curious about this so I refunded my skill points and skilled up to before picking up Bleedout (whatever the sent name is). It isn't adding +30% to crit bleed/burn damage. It is just adding a flat +30% to bleed/burn damage. This is exactly what is going on. In an upcoming patch, this will correctly add to crit damage of bleed/burn effects instead of base damage. To compensate, Plamsa Blades / Hemorrhage will contribute more base damage to bleed/burn effects. This will result in a slight overall increase in damage output. As always, thank you for your feedback! -Cameron

AllisonBerryman

2012-01-20 10:40

General Discussion -> Forum Changes Coming! Hey everyone! You'll notice that the new Server Group Forums and the Suggestion Box are now available! We configured the Server Group Forums to require you to select a forum name tag for each thread, so there is no longer a requirement to enter your server name manually - you'll just select it from the drop-down menu when creating a new thread. Thank you all for your patience. We're looking forward to your feedback!

JovethGonzalez

2012-01-19 20:03

General Discussion -> Bioware...why am I no longer a battlemaster? Quote: Originally Posted by ZaneKaiser So I just got an email from Bioware stating I was caught using an "exploit". Um...the valor thing was a bug on your behalf, I was just playing the game like you told me to. They then told me they will take action to reverse the effect of the exploit?! So I log in and I see my valor rank go from Battlemaster down to Gladiator ... I'm sorry but why are you punishing me for something that was your fault? Hey ZaneKaiser, we just checked with our ToS team and no action was taken against you. Our team is actively investigating those that took extreme advantage of the situation on Ilum, but you, personally, have not been actioned against. However, due to the misinformation that you have posted, your post has been reported to our community forum team and they will take action, per our forum rules.

DavidHunt

2012-01-19 19:08

Crew Skills -> Two fast questions Quote: Originally Posted by Rhaphael It is believed that companions with higher affection have a greater chance to crit on missions, but for crafting this is not yet proven. Companion affection improves your crafting efficiency and crit chance.

DavidHunt

2012-01-19 18:57

Flashpoints, Operations, and Heroic Missions -> BH/Trooper Gear drop rate. These items should be dropping at roughly the same rate as competing items. A cursory look supported that they are dropping at the intended rate, but we'll investigate this further to see if anything turns up.

DavidHunt

2012-01-19 18:55

Crew Skills -> Is RE broke? The rates associated with reverse engineering these items should be the same as it was before the patch, and it should be possible to learn the blue to purple recipes.

DavidHunt

2012-01-19 18:53

Crew Skills -> Cybertech: REing X Mod 22 Mods have a linear research path. The schematics you learn should always be the same as the base you started with, except at higher quality.

JovethGonzalez

2012-01-19 18:14

Customer Service -> Intermittent Flickering Since Patch Hi everyone, thanks for raising awareness about this issue. We have escalated this internally and we are looking actively for a resolution. We should have something soon. Thanks for your patience.

CourtneyWoods

2012-01-19 13:38

General Discussion -> Coming Up in STAR WARS: The Old Republic See what you have to look forward to in Star Wars™: The Old Republic™! This new video highlights just some of the new content and game systems coming out over the coming months, including a look at the expanded Legacy system, UI customization, and information on new Warzones and Flashpoints! Watch Now

AmberGreen

2012-01-19 11:53

General Discussion -> Upcoming Patch - 10:30AM CST 1/19 All servers are now available. Have fun out there and thank you for your patience!

AmberGreen

2012-01-19 11:15

General Discussion -> Forum Posting Temporarily Disabled Hello everyone! We have temporarily disabled posting for all community members on the Star Wars™: The Old Republic™ Forums. We apologize for any inconvenience. Thank you for your patience!

AmberGreen

2012-01-19 11:10

General Discussion -> Upcoming Patch - 10:30AM CST 1/19 UPDATE: This maintenance period has been moved and is now scheduled to begin at approximately 10:30AM CST (8:30AM PST/ 11:30AM EST/ 4:30PM GMT/ 5:30PM CET) on 1/19 and end at 2:30PM CST (12:30PM PST/ 3:30PM EST/ 8:30PM GMT/ 9:30PM CET). Please check this thread for further updates.

StephenReid

2012-01-19 08:55

General Discussion -> Upcoming Patch - 10:30AM CST 1/19 UPDATE: This maintenance period is now scheduled to begin at approximately 9:30AM CST (7:30AM PST/ 10:30AM EST/ 3:30PM GMT/ 4:30PM CET) on 1/19 and end at 1:30PM CST (11:30AM PST/ 2:30PM EST/ 7:30PM GMT/ 8:30PM CET). Please check this thread for further updates.

GeorgZoeller

2012-01-18 23:57

Sentinel -> Searing Saber not adding 30% crit damage Hi guys, We'll look into this. -- Georg

JovethGonzalez

2012-01-18 21:08

Customer Service -> Patch 1.1 Install problem Hi everyone, apologies for the belated response on this. Please know that this issue has been raised to our internal team and they are investigating and will be updating the launcher guide soon. We'll post more when we hear it. Thank you for your patience!

CourtneyWoods

2012-01-18 20:32

General Discussion -> Become a Founding Member! We would like to thank each and every one of you for helping to make Star Wars™: The Old Republic™ one of the most successful MMO launches of all time. To show our appreciation, from now through March 19th, 2012, 12:01AM EST, we are rewarding early members of The Old Republic community with a unique Founder’s medal* and title. Read More

AllisonBerryman

2012-01-18 19:28

General Discussion -> Upcoming Patch - 10:30AM CST 1/19 UPDATE: All servers are now available! Thank you for your patience. UPDATE: This maintenance period has been moved and is now scheduled to begin at approximately 10:30AM CST (8:30AM PST/ 11:30AM EST/ 4:30PM GMT/ 5:30PM CET) on 1/19 and end at 2:30PM CST (12:30PM PST/ 3:30PM EST/ 8:30PM GMT/ 9:30PM CET). Please check this thread for further updates. UPDATE: This maintenance period has been moved and is now scheduled to begin at approximately 9:30AM CST (7:30AM PST/ 10:30AM EST/ 3:30PM GMT/ 4:30PM CET) on 1/19 and end at 1:30PM CST (11:30AM PST/ 2:30PM EST/ 7:30PM GMT/ 8:30PM CET). Please check this thread for further updates. Original post: Please be advised that the servers will be unavailable beginning at 5AM CST (3AM PST/ 6AM EST/ 11AM GMT/ 12PM CET) as we deploy a new patch. This deployment will fix a few high priority issues in the game. We expect the service to be available again by 10AM CST (8AM PST/ 11AM EST/ 4PM GMT/ 5PM CET). Please watch this thread for updates and information as they become available. To view the status of your server, please visit the Server Status Page.